Fintech Horror Stories - A Slice of (Customer) Life
This week’s story comes from India, focused on the unicorn startup Slice.
This week’s horror story seems to be a great symbol for what has happened to the world of fintech. Started off with a lot of promise, compelling founder, got huge bags of money, then getting in legal hurdles and while seemingly compliant on the surface, having core customer service collapse to the point of non-responsiveness and from there…well, you all…
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